An Affiliate of the National Trades Union Congress (NTUC)
An affiliated association of National Trades Union Congress (NTUC)NDCA Short-Term Accident Relief Fund (STAR Fund)
NDCA Short-Term Accident Relief Fund provides a one-time $50* FairPrice Voucher to NDCA members to help ease their financial burden as a result of injuries sustained in the course of freelance delivery work.
Required Documents
When applying, you will need to provide the following documents:
Proof of Activity as a delivery worker
- Screenshot of platform app, showing your name and account OR;
- 1 Weekly income statement
Details of Accident while Working (Proof of Accident and Injury Sustained)
- Copy of medical certificate and / or doctor's report, police report, media report (if applicable).
- Screenshot of medical certificate or documents showing proof of delivery work at the time of accident
Eligibility Criteria
You will also need to meet the following criteria for your application to be approved:
You must have
…at least 3 months of continuous NTUC union membership.
You must be an
…NDCA member with at least 1 month of membership.
You must also be
…an active food / parcel delivery worker.
Steps to Apply
- Fill up the application form with the required documents attached.
- Send the form and documents to ndca@ntuc.org.sg.
*Note: Application will take about 3 – 4 weeks upon submission of all required supporting documents to process.
NTUC CARE Assistance Programmes
NTUC-U Care Fund has been supporting low-income union members and their families, helping to ease financial pressures and uplift their everyday lives.
NDCA Education Award
Eligibility Criteria:
- Maximum of 2 children per household may apply.
- NDCA Member must be at least 6 months of continuous paid-up union membership and must not be in arrears.
- Total Monthly Gross Household Income (“GHI”) must be $4,300 and below, OR Per Capita Income must be $1,075 and below if GHI exceeds $4,300.
- The awardee(s) for child(ren) who attended school in the current year and will continue attending an eligible educational institution in Singapore in the following year.
***Applications usually open between September and October each year, so do keep a lookout for updates***
Award Quantum for successful application:
| Primary | $100 |
| Secondary / IB | $150 |
| JC / IB | $200 |
| Special Needs School | $250 |
NTUC Gift
Coverage of death, total/partial and permanent disability of up to $40,000 for union members who are below 65 years old.
What is it?
NTUC GIFT is a group insurance policy exclusively for members of NTUC affiliated unions and association. All union members who are below 65 years old are automatically covered against death, total/partial and permanent disability of up to $40,000. Union leaders are eligible for double the sum assured. Union members’ spouses below 65 years old are also covered against death, total/partial and permanent disability. Eligible members aged 65 years and above can opt for extension of coverage with payment of a token fee.
For more information on the different payouts, download the NTUC GIFT brochure: English | Chinese
Who is eligible?
Make sure you’re eligible to apply for the NTUC GIFT
You are an NTUC member who is
…16 to 65 years of age; including spouses below the age of 65, i.e. before their 65th birthday
You paid at least 6 months
…of continuous union/association membership.
You are physically and actively at work
Members who are on paid medical leave and /or on no pay leave shall be deemed to be not actively at work. Members who are not actively and physically at work shall not be eligible until they return to active service and are medically certified to be in good health.
*Are you a union/association leader?
Leaders of unions /associations registered under the Trade Unions Act or Societies Act and are affiliated to NTUC are eligible for double cover
Programme details
Extension is allowed upon write-in request and token administrative fees of $1 to $3 per year, depending on age. All extension requests are subjected to approval.
No. As this is a group insurance arrangement, a Master Policy will be kept by NTUC.
How to make a claim
Please contact your union. If you are a general branch union member, you can contact NTUC Customer Service Centre. If you are an association member, please contact your association.
NTUC GIFT claim form must be submitted within 90 days of member’s death or permanent and total disablement.
Union Training Assistance Programme (UTAP)
Enjoy course subsidies as you upgrade to stay relevant in the job market.
What is UTAP?
UTAP is a training benefit for NTUC members to defray their cost of training. This benefit is to encourage more NTUC members to go for skills upgrading.
NTUC members enjoy 50% unfunded** course fee support for up to $250 each year when you sign up for courses supported under UTAP. NTUC members aged 40 and above will get increased funding support from $250 to $500.
| WSQ Certificate in Workplace Safety & Health | |
|---|---|
| (a) Full course fees (before subsidy) | $2,000* |
| (b) Less government subsidy e.g.90% | -$1,800 |
| (c) Course fee payable (after subsidy) | $200 |
| (d) Less UTAP funding (50% of course fee payable after government subsidy) | -$100 |
| (e) You pay | $100 |
* Funding amount may vary and is for illustration purposes only.
** Unfunded course fee refers to the balance course fee payable after applicable government subsidies. This may include materials fees, registration fees and misc fees.
Who can apply?
Paid-up union membership
…before the course commenced, throughout the course, and at the point of claim.
UTAP application must
…be submitted within 6 months after course completion.
The course must not be
…fully-funded through company sponsorship or other types of funding.
You must not be
…blacklisted by SSG for training grants
You must achieve
…minimum attendance for the course based on existing Government regulations and sit for all prescribed examination(s), if any.
Course by training provider
…must be supported under UTAP, and training must commence within the supported period.
How to apply?
- Find a course that is supported by UTAP.
- Register for a course with a training provider and attend training. For course information and enrolment, please contact the training provider.
- Log in to the U Portal account to submit the UTAP application. NTUC members should apply for their UTAP claim within 6 months after the course ends. Late applications will be rejected.
Interested to find out more?
Visit our website to learn more about UTAP.
Frequently asked questions
U Portal is for NTUC members to file a claim for UTAP funding support after completing their courses. You may sign up for the eligible courses directly from the Training Providers. To know if the courses are eligible for funding support, refer to Question 1.
You may contact the training providers directly or visit their websites for more information about the courses.
Not all courses by an approved training provider are supported by UTAP. If you are unable to find the course, we would recommend that you enquire with the training provider for relevant course support. Alternatively, you may write to UTAP@e2i.com.sg for advice on courses eligible for UTAP reimbursement.
UTAP supports courses that enhance members’ employment and/or employability. The Training Provider can get in touch with e2i to list their course(s) on the SkillsUpgrade website if they meet all the UTAP criteria, subject to evaluation and approval for UTAP support. Training Providers may write to followup@e2i.com.sg.
If you are an NTUC member, NTUC LearningHub will offer UTAP support at the point of course registration, saving you the trouble of applying for UTAP reimbursement after course completion. You may enquire directly with NTUC LearningHub at their sales sites. You may also visit the NTUC LearningHub website to find out what courses are offered.
- $250 for members below 40 years old
- $500 for members aged 40 and above, under the condition that the course start date falls between 1 July 2020 to 31 December 2025
No. UTAP reimbursement is fixed at 50% of the course fees paid out-of-pocket, capped at $250 or $500 per calendar year (depending on the member’s eligibility). Please refer to the payment amount made indicated in the proof of payment (e.g. invoice or receipt) and key in accordingly.
Nett Course Fee Paid refers to the out-of-pocket amount paid for the course fee after deducting all other subsidies (including SFC). This should be found in the proof of payment (e.g. invoice or receipt).
| For Illustration Purposes Only: | |
|---|---|
| (a) Full Course Fees (before Subsidy) | $2,000 |
| (b) 7% GST | $140 |
| (c) Less Government Subsidy (e.g. 90%) | -$1800 |
| (d) Course Fee Payable (after Subsidy) | $340 |
| (e) SkillsFuture Credit | -$200 |
| (f) NTUC member pays (Nett Course Fee Paid) | $140 |
| (g) UTAP Funding (50% calculated by system) | $70 |
You are required to upload two documents to support the claim. These documents are essential to prove that you have made payment for the course before e2i can process any reimbursement:
- Proof of payment (e.g.: Course Invoice / Receipt)
- Proof of completion (e.g. Certificate / Result Slip)
- max file size to upload is 3MB per file
- file type – PDF, JPEG, JPG, PNG
UTAP utilisation is calculated based on the year the course commenced. If your course commencement date was in the previous year, you would be utilising the previous year’s UTAP balance.
- Log in to http://www.ntuc.org.sg/uportal
- Select “E-Services” and log in with Singpass or U Portal account
- Click on ‘eStatement’ – you will be directed to a page where you can view your UTAP balance and UTAP transaction
This could happen due to membership issues. You are either not an NTUC member at the point of application, have an outstanding membership payment, or your membership has expired.
Kindly follow the instructions from the email notification. If your application is not processed due to membership issues, please contact your respective union or chat with NTUC Membership Services at ntuc.co/chat for enquiry.
If you have completed your claim successfully and fulfilled the claim criteria, you should receive your claim(s) within four weeks after the submission of the relevant information. You will receive an email notification upon successful disbursement.
| Status Remarks | What it means | What you should do to proceed |
|---|---|---|
| Pending Approval | Your application is pending approval. | Check your application status again in 2- 3 weeks |
| On-Hold | Application is put on-hold due to outstanding arrears or invalid membership status. | Your application will be on-hold for 30 days from the submission date. Please call our NTUC membership hotline at 62138008 to settle your arrears or approach your union for assistance. |
| Endorsed | Application submitted successfully. | Your application has been submitted successfully and moved into processing. |
| Processing L1/L2 | Application is being reviewed. | You may check your application status again in 2- 3 weeks. |
| Pending Disbursement | Application has been approved and is in the process of disbursement. | Please wait for the disbursement to reach your bank account. You will receive an email notification upon disbursement. |
| Disbursement Success | UTAP has been disbursed to you. | Please check your bank account for the amount credited (through GIRO) and your email for the disbursement notification. Should you find any discrepancies, or if you have not received payment, please write to UTAP@e2i.com.sg to enquire. |
| Disbursement Fail | The GIRO crediting was unsuccessful. | The UTAP team may reach out to you to verify your bank details. |
| Auto-Rejected | The application was automatically rejected due to failure to meet the criteria. | Please refer to the reason stated in the rejection email. For any further clarification, please email UTAP@e2i.com.sg. |
| Rejected | The UTAP application was rejected by the UTAP officer. | Please refer to the reason stated in the rejection email. For any further clarification, please email UTAP@e2i.com.sg. |
| Bank Name | Bank Branch | Account Number | Remarks |
|---|---|---|---|
| POSB | 7171 081 | 123456789 | All POSB Account Bank Branch is 7171 081 The account number has 9 digits in total. |
| DBS | 7171 120 | 1201234567 | All bank branch is 7171 081 and the first 3 digits of the account number are 120. The account number has 10 digits in total. |
| OCBC | 7339 591 | Given 591123456789 is your account number, input 123456789 as the account number OR Given 5911234567 is your account number, input 1234567 as the account number | All Bank Branch is 7339 and the first 3 digits of the Account No. is 591. Account Number is either 7 or 9 digits in total. Please do not include 591 (first 3 digits) in the Account Number field. |
If you encounter problems logging in or applying for funding online, feel free to contact our membership hotline at 6213 8008 (Mon – Fri 9.00 am to 5.30 pm and Sat 9.00 am to 12.30 pm).
- Log in to http://www.ntuc.org.sg/uportal
- Select “E-Services”
- Click on ‘Change Password’ and follow the instructions to reset your password
For any enquiries related to UTAP, you may write to UTAP@e2i.com.sg. For questions related to the application, do provide us with the following information in the email:
- Last 4 characters of your NRIC (last 3 digits and alphabet)
- Full Name (as printed on NRIC)
- Full Course Title
- Name of Training Institution
- Course Start and End dates