Delivery Safety

Delivery Safety

...is an important aspect of the job. Here are some recommedations and tips on staying safe.
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Recommendations for Delivery Riders

Bicycle maintenance

Bikes should be checked regularly

...for signs of damage to the frame, brakes, wheels, battery, and electronics. Riders are strongly discouraged from tampering with the electronic components of the bike.

NDCA safety cargo tip depiction

To maintain balance

...cargo items should be stowed in bags or boxes on the bike instead of on the rider. The aim is to centralize the weight distribution and keep it as close to the ground as possible.

NDCA bicycle wheel safety tip

PABs used by platform delivery workers

...should preferably have wheels of size 20-inch or bigger, a wheelbase of length close to or longer than that of a full-size bike, adequate saddle height adjustability, and an integrated rear rack.

NDCA food delivery rack safety tip

Food delivery racks

...should be installed securely on the bike frame using mechanical fasteners instead of cable ties.

Person riding a bicycle with bags

Food delivery riders

...are advised against hanging or putting any external heavy load on the handlebar.

Valuable Tips from JiMove Safety Workshop

The JiMove Safety Workshop offers essential guidance for enhancing personal and workplace safety through practical strategies and expert advice. By implementing these valuable tips, participants can significantly reduce risks and create a safer environment for themselves and others.

  • Charge it at room temperature, do not immediately charge it after a ride.
  • Bring to charge when battery is at two bars (or voltage equivalent). Avoid charging only when battery is completely empty.
  • Do not store your battery fully charged.
  • Water-resistant battery can take splashes
  • But unsafe to continue using PAB in heavy rain
  • Safety tip: while you could cover the plastic top of your battery, it is unsafe to cover the battery’s metal surfaces.
  • The Battery Management System (BMS) of certified batteries guards against overcharging.
  • Safety Tip: never open the battery on your own. Avoid buying second-hand batteries as they might not be in good condition.
  • Safety tip: Bring your PAB for checks if you hear funny sounds emitting from the motor

Active Mobility Advisory

1. Certification for the Use of Mobility Scooters

The Government accepts AMAP’s recommendation to allow only users certified with relevant medical needs or walking difficulties to use mobility scooters, to ensure continued and sufficient access to public spaces for these users. This requirement will not apply to users of manual and motorised wheelchairs, as feedback on the misuse among able-bodied users is largely linked to mobility scooters. The targeted approach will also minimise the impact on manual and motorised wheelchairs users.

2. Dimension Restrictions for PMAs on Public Paths

Dimension restrictions for all PMAs used on public paths (footpaths and cycling paths) and public transport will be aligned, to ensure smoother transition for PMA users between public paths and public transport. PMAs are currently restricted to 70cm width, 120cm length, 150cm height, and 300kg laden weight when used on public transport, and PMAs used on public paths will be required to follow suit.

3. Reduced Speed Limit of Motorised PMAs from 10km/h to 6km/h

The Government also accepts AMAP’s recommendation to reduce the speed limit of motorised PMAs (i.e. mobility scooters and motorised wheelchairs) from 10km/h to 6km/h. This is aligned to typical brisk walking speed, in accordance with the principle that PMAs are intended for use as a replacement for walking. As most motorised PMAs currently have a speed limit above 6km/h, sufficient time will be provided for users and retailers to adjust to the new regulations.  Retailers should clear their existing stock of devices with maximum speed exceeding 6km/h, before the regulations come into force from next year. Genuine PMA users may also continue to use their existing devices until their devices reach their end of life, so long as they travel within 6km/h. These users may take reference from the walking speed of other path users, or use speedometers.

Events & Workshops Conducted

The series of events and workshops conducted provide invaluable learning experiences and skill development opportunities across various fields. These sessions, led by industry experts, are designed to foster growth, share knowledge, and address key challenges relevant to participants.

Date & VenueWhat’s in it?
[CLOSED] 15 March 2023, 2PM at Frontier CCUnderstand JiMove Bicycle better in the maintenance, fire hazard and handling of battery.
[CLOSED] 30 March 2022 at
Sheltered MPH @ HDB void deck Blk 94A Whampoa Drive Singapore 321094
A joint event with LTA, would like to invite you to its Confidence on Wheels Programme, which aims to engage food delivery riders on the proper use of active mobility (AM) infrastructure in Singapore, safe riding practices, and the rules and code of conduct governing the use of AM devices.
[CLOSED] 27 April 2022 at Bukit Merah Community Centre (Level 2) MPH 4000 Jalan Bukit Merah, Singapore 159465
[CLOSED] 29 March 2022 (OMB)
14 April 2022 (OMB)
27 April 2022 (Zoom)
2.30PM – 5.30PM
For those intending to switch to Power-Assisted Bicycle (PAB) as a Food Delivery Rider and are worried about the 80% passing rate for Mandatory Theory Test (MTT), our trainers will bring you through each module with tips to ace MTT!
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